Property Management Services for the Edmonton Area, St. Albert and Fort McMurray
Rental Management
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Condo Management
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Maintenance & Emergencies
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Vacancies
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1) Our clients get paid faster
2) No Extra fees. Just 10% of Rent Received. No rent, No Fee.
3) All maintenance requests are reported to the owner
4) No cost-plus on our contractors, and the contractors will talk to owners directly to improve understanding and options
5) Open contract. You can take back your property anytime it is vacant.
and more
If you've done any research on property management you would find that most companies operate on the same business model. Certainly some do a better job but that usually has more to do with the quality of staff at a given moment rather than by inherent systems.
We used to operate under this traditional model - BUT some of our more energetic clients kept asking for areas of improvement. Thank you, by the way, for that feedback and requests - they became opportunities. We are still accepting requests and will solve problems as best we can.
First and foremost, we call back! And we email even better. We don't avoid tough issues or mistakes, we keep our clients in the loop and show them we care. We own up to our mistakes and our clients can tell you we hold ourselves accountable even when it costs us.
After a lot of our own research and time spent with Service Alberta and the Real Estate Council of Alberta (RECA) we managed to work out a business model with some of these new requests.
When tenants pay us by auto-debit the owners rent is deposited into the owner's account directly, it does not first go through our accounts. And it only takes about 5-7 business days, and as fast as 3!. If it takes longer - then the tenant is late and both you the owner and us the manager know it.
We advertise where tenants look - on Kijij and RentFaster. We pay for professional pictures and 3D Tours... just go look online and you'll notice our ads.
We get the contractors and technicians to talk to owners directly to improve communication and explanation of issues.
We are passionate about doing business better everyday. We search for new ways to improve performance such as faster rent collection. Better Advertising. Getting more inspections done. Better reporting. Even lowering our costs to the client. You name it and we're working on improving it.
2) No Extra fees. Just 10% of Rent Received. No rent, No Fee.
3) All maintenance requests are reported to the owner
4) No cost-plus on our contractors, and the contractors will talk to owners directly to improve understanding and options
5) Open contract. You can take back your property anytime it is vacant.
and more
If you've done any research on property management you would find that most companies operate on the same business model. Certainly some do a better job but that usually has more to do with the quality of staff at a given moment rather than by inherent systems.
We used to operate under this traditional model - BUT some of our more energetic clients kept asking for areas of improvement. Thank you, by the way, for that feedback and requests - they became opportunities. We are still accepting requests and will solve problems as best we can.
First and foremost, we call back! And we email even better. We don't avoid tough issues or mistakes, we keep our clients in the loop and show them we care. We own up to our mistakes and our clients can tell you we hold ourselves accountable even when it costs us.
After a lot of our own research and time spent with Service Alberta and the Real Estate Council of Alberta (RECA) we managed to work out a business model with some of these new requests.
When tenants pay us by auto-debit the owners rent is deposited into the owner's account directly, it does not first go through our accounts. And it only takes about 5-7 business days, and as fast as 3!. If it takes longer - then the tenant is late and both you the owner and us the manager know it.
We advertise where tenants look - on Kijij and RentFaster. We pay for professional pictures and 3D Tours... just go look online and you'll notice our ads.
We get the contractors and technicians to talk to owners directly to improve communication and explanation of issues.
We are passionate about doing business better everyday. We search for new ways to improve performance such as faster rent collection. Better Advertising. Getting more inspections done. Better reporting. Even lowering our costs to the client. You name it and we're working on improving it.
Toll Free 1 (888) 866-8848 eMail: office@racerealestate.com
