Property Management & Real Estate Agency in Edmonton, St. Albert and Fort McMurray
Rental Management
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Condo Management
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Maintenance & Emergencies
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Vacancies
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1) Our clients get paid faster
2) Our clients get their money directly. No waiting for trust fund reconciliations and the additional risk.
3) Our clients are more aware of their tenant and their property with notice of tenant communications.
4) No cost-plus on our contractors, and the contractors will talk to owners directly to improve understanding and options
5) Our client has some leverage regarding our performance
6) We do not trap our clients into inconvenient contracts.
and more
If you've done any research on property management you would find that most companies operate on the same business model. Certainly some do a better job but that usually has more to do with the quality of staff at a given moment rather than by inherent systems.
We used to operate under this traditional model - BUT some of our more energetic clients kept asking for areas of improvement. Thank you, by the way, for that feedback and requests - they became opportunities. We are still accepting requests and will solve problems as best we can.
First and foremost, we call back! And we email even better. We don't avoid tough issues or mistakes, we keep our clients in the loop and show them we care. We own up to our mistakes and our clients can tell you we hold ourselves accountable even when it costs us.
After a lot of our own research and time spent with Service Alberta and the Real Estate Council of Alberta (RECA) we managed to work out a business model with some of these new requests.
When tenants pay us by auto-debit the owners rent is deposited into the owner's account directly, it does not first go through our accounts. And it only takes about 3 business days. If it takes longer - then the tenant is late and both you the owner and us the manager know it.
We advertise where tenants look - on Kijiji. We pay for professional pictures and 3D Tours... just go look on Kijiji and you'll find them.
We get the contractors and technicians to talk to owners directly to improve communication and explanation of issues.
We are passionate about doing business better everyday. We search for new ways to improve performance such as faster rent collection. Better Advertising. Getting more inspections done. Better reporting. Even lowering our costs to the client. You name it and we're working on improving it.
2) Our clients get their money directly. No waiting for trust fund reconciliations and the additional risk.
3) Our clients are more aware of their tenant and their property with notice of tenant communications.
4) No cost-plus on our contractors, and the contractors will talk to owners directly to improve understanding and options
5) Our client has some leverage regarding our performance
6) We do not trap our clients into inconvenient contracts.
and more
If you've done any research on property management you would find that most companies operate on the same business model. Certainly some do a better job but that usually has more to do with the quality of staff at a given moment rather than by inherent systems.
We used to operate under this traditional model - BUT some of our more energetic clients kept asking for areas of improvement. Thank you, by the way, for that feedback and requests - they became opportunities. We are still accepting requests and will solve problems as best we can.
First and foremost, we call back! And we email even better. We don't avoid tough issues or mistakes, we keep our clients in the loop and show them we care. We own up to our mistakes and our clients can tell you we hold ourselves accountable even when it costs us.
After a lot of our own research and time spent with Service Alberta and the Real Estate Council of Alberta (RECA) we managed to work out a business model with some of these new requests.
When tenants pay us by auto-debit the owners rent is deposited into the owner's account directly, it does not first go through our accounts. And it only takes about 3 business days. If it takes longer - then the tenant is late and both you the owner and us the manager know it.
We advertise where tenants look - on Kijiji. We pay for professional pictures and 3D Tours... just go look on Kijiji and you'll find them.
We get the contractors and technicians to talk to owners directly to improve communication and explanation of issues.
We are passionate about doing business better everyday. We search for new ways to improve performance such as faster rent collection. Better Advertising. Getting more inspections done. Better reporting. Even lowering our costs to the client. You name it and we're working on improving it.
Toll Free 1 (888) 866-8848 eMail: office@racerealestate.com
